1. Information We Collect
ACO AppCentral, operated by Emprise Health LLC, collects information to provide and improve our MSSP application management services:
Account Information
- Name and email address
- Organization name and type
- Contact information for support purposes
Platform Usage Data
- MSSP application configuration settings
- Progress tracking and task completion
- Participant organization information
- Platform usage analytics and performance data
Technical Information
- IP address and browser information
- Device and operating system details
- Platform interaction and navigation patterns
2. How We Use Your Information
We use collected information to:
- Provide and maintain the ACO AppCentral platform
- Save your MSSP application progress and configuration
- Respond to support requests and provide assistance
- Improve platform functionality and user experience
- Send important platform updates and notifications
- Analyze usage patterns to enhance our services
3. Information Sharing
We are committed to protecting your privacy. We do not sell, trade, or rent your personal information to third parties.
Limited Sharing
We may share information only in these specific circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With service providers who assist in platform operations (under strict confidentiality agreements)
4. Data Security
We implement robust security measures to protect your information:
- Encryption of data in transit and at rest
- Secure hosting infrastructure with regular security updates
- Regular security audits and vulnerability assessments
- Limited access controls for platform administrators
- Backup and disaster recovery procedures
5. Data Classification
ACO AppCentral is designed for organizational and administrative healthcare data:
- We focus on organizational and administrative data for MSSP applications
- The platform is not designed to collect patient health information
- Users should not enter sensitive patient data into the platform
- Healthcare organizations remain responsible for their own compliance programs
6. Your Rights and Choices
You have the following rights regarding your data:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your account and associated data
- Export your platform data
- Opt out of non-essential communications
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We will delete your data upon account closure unless retention is required for legal compliance.
8. Children's Privacy
ACO AppCentral is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes through the platform or email. Your continued use of ACO AppCentral constitutes acceptance of any updates.
10. Contact Us
If you have questions about this Privacy Policy or your data: